Returns & Refunds Policy

Last Updated: January 2025

30-Day Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return most items within 30 days of delivery for a full refund.

Eligible Items

• Board games in unopened, original packaging
• Merchandise in new, unworn condition with tags
• Accessories in original packaging

Non-Returnable Items

• Digital downloads
• Opened board games
• Custom or personalized items
• Items marked as final sale

How to Return

1. Contact our support team at returns@fulluproar.com
2. Provide your order number and reason for return
3. We'll send you a return authorization and shipping label
4. Pack items securely in original packaging
5. Drop off at any authorized shipping location

Refund Processing

Once we receive your return, we'll inspect the items and process your refund within 5-7 business days. Refunds will be issued to your original payment method.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We'll arrange for a replacement or full refund including shipping costs.

International Returns

International customers are responsible for return shipping costs unless the item was damaged or defective. Please allow additional time for processing.

Contact Us

For questions about returns or refunds, please contact us at returns@fulluproar.com